Dollarwise is proud to announce that the Kent Chamber of Commerce presented us with their 10th Annual In Pursuit of Excellence award for diversity. The award was presented for:

Leading Puget sound in workforce diversity

Management's strong desire to meet their customer needs through diverse staff

Building diversity into the hiring process

Our company's workforce is comprised of people from around the world, and in addition to English, our employees collectively speak more than seven languages including: Spanish, Tagalog, Russian, Ukrainian, Palauan, Samoan & Martialese.

In addition to our award for diversity, Dollarwise also received the 5-Star Western Union Agent Award. The award is given to only 1% of its agents that meet all of Western Union's criteria for knowledge of their product, marketing and outstanding customer service.

We know that making informed financial decisions is important to you, and we invite you to take a moment to review these answers to frequently asked questions about Dollarwise's services.

If you have any additional questions, please ask our branch manager or call our customer comment line toll-free at 1-877-327-8227. We appreciate your business and look forward to serving you.

FACTS ABOUT PAYDAY LOANS:

Question: Why do people choose a Payday Loan to borrow money for a short period of time?

Answer: Surveys show that while most people typically do a good job of managing their household budgets, most of us need occasional help. An increasing number of consumers choose a Payday Loan to cover unexpected expenses or bridge a short-term cash shortage between paydays. A Payday Loan is a short term loan that provides a sensible alternative to bounced checks, late payment charges or a tarnished credit rating.

Question: How often do people typically borrow money?

Answer: A Payday Loan is a short-term loan to cover an occasional, unexpected cash shortage between paydays. A Payday Loan does not provide the kind of help intended if used repeatedly to the point of incurring additional debt. We recommend that you investigate other financing options if you are planning on borrowing money beyond your next payday.

A PAYDAY LOAN IS NOT A LONG-TERM SOLUTION FOR ONGOING BUDGET MANAGEMENT.

Question: How does Dollarwise determine how much I can borrow?

Answer: State law regulates the amount of money that can be loaned. Within that limit, Dollarwise qualifies you to borrow only an amount you can reasonably repay from your next paycheck.

Question: What if I change my mind about borrowing the money?

Answer: Dollarwise gives you the opportunity to rescind, at no cost, a Payday Loan transaction on or before the close of the following business day.

Question: How does Dollarwise determine what to charge?

Answer: State law regulates loan fees. It is our goal to offer loans at a competitive rate.

Question: Does Dollarwise vary the loan fee based on my credit rating?

Answer: Although banks and other financial institutions charge varying rates depending on a customer's credit-worthiness, Dollarwise charges a standard rate to all customers. Dollarwise does not review your credit report, but bases our lending decision on your ability to repay your loan.

Question: If a Payday Loan is quick and simple, why is there so much information on the Loan Agreement and Disclosure Statement?

Answer: The Loan Agreement and Disclosure Statement is a contract between you and Dollarwise. It outlines the terms of the loan, including the cost of the loan expressed as a dollar amount and as an annual percentage rate. It is Dollarwise's intent that you understand all of the terms of the loan prior to completing the transaction.

Question: Can I just pay the loan fee to extend the loan?

Answer: Washington State law prohibits "roll-overs" of payday loans. Because this is a short-term loan rather than a revolving credit option, Dollarwise requires you to repay your loan in full on the due date.

Question: What happens if I cannot repay Dollarwise on my due date?

Answer: We know that it is your intention to repay the loan on the due date. If we deposit your check and it is returned by your bank unpaid, you will be responsible for payment in full plus a late fee if permitted by state law. Additional loan fees and interest do not accrue if a loan is not paid on the due date. Dollarwise is committed to collecting past due accounts in a professional, fair and lawful manner. A collections representative will contact you to collect the amount due. Your account may be turned over to a collection agency if payment is not made. Dollarwise will not pursue criminal actions nor seek civil remedies under your state's bad check statutes.

FACTS ABOUT CHECK CASHING:

Question: What checks will Dollarwise cash?

Answer: Dollarwise cashes all types of checks, including payroll, government, personal, two-party, cashier's checks, money orders, insurance drafts, and more. No check is too large or too small for Dollarwise to cash. Our service representatives make every effort to be able to give you immediate cash for you check.

Question: Why do people choose to cash checks with Dollarwise when they have a bank account?

Answer: Dollarwise offers a quick and convenient check cashing option. Dollarwise is open extended hours when most banks are closed. Dollarwise gives you immediate cash rather than requiring you to wait days for your money. As it has become more common for banks to refuse to cash some checks, Dollarwise check cashing services offer a convenient, quick alternative. Many bank representatives refer their customers to Dollarwise when they have to refuse to cash a check because of the bank's stringent guidelines.

Question: How much does it cost to cash a check?

Answer: Dollarwise charges a small percentage of the face amount of the check. While rates are regulated in certain states, it is our goal to charge a competitive rate in all markets. Rates are posted at your store. Plus, money orders are always free when you are cashing a check at Dollarwise.

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